Message sent to Domain Monster support:
Hello, I could not afford to bid more to get guillon.asia so do I get a refund for the price I paid at Domainmonster?
Answer from Domain Monster Customer Services
Thank you for choosing Domainmonster.com
We will refund a credit back to you Domainmonster.com account. This will be assigned once we have received confirmation from pool.com, this should be within the next 24 hrs at which point the credit will be assigned on Monday.
If I can assist you further please let me know.
Kind Rgds, Julian
Customer Support, Domainmonster.com
Mesh Digital Ltd
Since I had no feed-back... I asked again and received various answers:
I've checked your order, you place the application on 20/02/08. Orders placed at this time are non-refundable as confirmed at the time of your application.
If a domain does go to auction and you don't wish to bid or don't win the auction you would receive a refund for account credit minus an application fee of €4.99 per domain.
Welcome to the domain name Far-west!