I checked new gTLD applications to investigate about a question that I have: are primary or secondary contacts still in place? This question is important to me because they are the local point of contact to operate the new domain name extension.
I proceeded as follow:
- I checked all new gTLD applications from a specific category from the Jovenet Consulting new gTLD reports;
- I searched for either primary or secondary contact (full name and email);
- I went to LinkedIn and checked if this contact still worked in the company (or if she is still linked to it).
I also found Gmails addresses used as primary contacts. That: I don't understand it. I am the first person to say that Gmail is a great and very well secured service but I'd certainly not use an email that does not match the domain of the registry's project, nor an email on which I don't have full control of.
I even found an email using a domain names available for registration. This means that no email are going through and returning with an error. It also means that a third party registering that domain name could set up a "catch all" and receive all emails sent.
Operating the emails of primary and secondary contacts have consequences : in the end, they are the same story as operating a domain name when only one person knows about the complete story. Don't forget about what can happen when it's time to pay or talk to ICANN: what if you miss that email? Same when planning to sell your TLD: this is probably where I would send my offer.